Retail technology becomes useful when it improves a real operating decision: what to buy, how to move it, how to protect quality and how to make the shelf work for the customer. That practical lens shaped New Sailing’s contribution in London.

An operator’s point of view

Retail Technology Innovation Hub reported that Shaoming was the only Asian speaker at the 2026 event. His talk introduced New Sailing and drew on Chinese retail examples—from AI-driven supply-chain optimisation to more local and responsive customer experiences.

For New Sailing, that same principle guides day-to-day work: start from a retailer’s market and customer, then connect the right product, supplier and operating plan around the opportunity.

Why the exchange matters

Retail teams around the world are asking similar questions about assortment, efficiency and customer relevance, but the operating answers are always local. Sharing first-hand examples creates a more useful bridge between China’s fast-moving retail ecosystem and overseas grocery markets.

The London event was another step in New Sailing’s effort to stay close to the markets it serves: listening to operators, testing assumptions and turning industry dialogue into more grounded cross-border execution.

Source note: Event context, speaking participation and the lead photograph are documented by Retail Technology Innovation Hub’s New Sailing launch report and its Retail Technology Show follow-up.